Real-Time Payroll Help — No Waiting, Just Answers
At Brand's Payroll, we’re here for you with real-time support whenever you need it. With 50+ years of experience, we guide you through payroll with no automated messages or long holds. Just real, personalized help.

What We Offer
Personalized Support – Every Time
You’re Never Alone
VIP Support When You Need It Fast
Ask Anything, No Judgment
We Take Ownership
Discover how our solutions
drive real business impact.

Expert support that's always on your side
While our software empowers you to manage your payroll processing, rest assured that our dedicated expert support teams are here to assist you whenever needed.
Discover your ideal tailored support solutions
Want expedited support?
Upgrade to our higher plans for VIP support, ensuring that your inquiries receive priority attention in the service queue.
Brand's support
care
With 50 years of client relationships, Brand's ensures you're not just another client—you’re part of our family. We know you by name and genuinely care about your success.
Personal account manager
When you're assigned a dedicated account manager, you gain more than just support—you gain a proactive partner in managing your payroll needs. From finding solutions to offering guidance on existing features, and even escalating support tickets when needed, your dedicated account manager is there for you every step of the way.
Dedicated payroll specialist
Experience personalized support from your dedicated payroll specialist. With direct access to an expert who is intimately familiar with your account, you'll receive tailored assistance and seamless management for all your payroll needs - consistently dealing with the same point of contact every time.
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Experience cutting-edge solutions with a human touch.
Where every interaction is backed by expert individuals ready to serve you.
FAQ
Brand’s Payroll combines 45+ years of expertise with personalized service, offering a dedicated account manager who understands your business needs, ensuring both innovative payroll solutions and human support.
Our AI Assistant detects and prevents payroll errors by monitoring your payroll, suggesting corrections, and learning from your data to provide increasingly personalized assistance.
We offer expert support for all clients, with higher-tier plans providing dedicated payroll specialists and VIP support for prioritized assistance and more personalized service.
Yes, we provide an All-in-One Payroll & HR Suite, including automated timekeeping, HR solutions, benefit administration, and specialized services like Workers Comp, 401K management, and Wage On Demand.
Businesses have trusted us for over 20 years, with many long-term clients enjoying our exceptional service, some since 2011 after switching from competitors.
A dedicated account manager provides proactive support, personalized solutions, and ensures smooth payroll management tailored to your business needs.
We ensure accuracy and timeliness through automated verification checks and expert reviews by your dedicated payroll specialist, guaranteeing on-time, accurate payroll every time.
Yes, we provide custom reports for special audits and complex payroll needs, offering robust reporting capabilities for compliance and internal analysis.
Switching is seamless with our dedicated migration team handling data transfer, system setup, and training, ensuring no disruption to your payroll operations.
We offer 24/7 access through an online portal and mobile app (Google Play & App Store), allowing you to manage payroll, access reports, and handle HR tasks anytime, anywhere.
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