CLIENT SUCCESS STORY

SCC's 18-Year Success Journey with Brand's Payroll

Client: Lina Fried,
Controller, SCC

Overview

For over 18 years, SCC has relied on Brand’s Payroll to streamline and manage its payroll processes. With a workforce of over 330 employees, SCC requires a reliable and efficient payroll system capable of handling the complexities of a growing organization. Lina Fried, Controller at SCC, shares her experience with Brand’s Payroll, highlighting how their tailored solutions and exceptional service have transformed payroll management.

The Challenge

Managing payroll for an organization as dynamic as SCC comes with unique challenges. From ensuring timely payments to maintaining compliance and accurate reporting, Lina needed a partner who could deliver both reliability and customization. Prior to SCC, Lina experienced the frustrations of working with other payroll vendors, where poor customer service and lack of attention to detail made payroll a stressful process.

Why They Chose Brand's

SCC’s partnership with Brand’s Payroll began before Lina joined the organization. Selected by a founding partner, Brand’s quickly stood out for its exceptional service and customized solutions. Over the years, this relationship has deepened, with Brand’s consistently providing personalized attention and proactive support.

Key Differentiators

Unmatched Service

Lina emphasized the "priceless" personal attention she received, especially during the transition to PlatinumPay. "With Brand’s, I’m never worried. They’re always on top of things," she shared.

Proactive Support

Brand’s seamlessly managed the post-COVID employee retention credit process for SCC, demonstrating their initiative and expertise.

Dependability

In 18 years, SCC has never experienced a late payroll, a testament to Brand’s reliability.

The Solutions

Brand’s Payroll offers a comprehensive suite of services tailored to SCC’s unique needs:

Comprehensive Payroll and Timekeeping

SCC leverages Brand’s SwipeClock and TimeWorks app with geo-fencing capabilities, enabling:

Seamless employee scheduling and PTO tracking.
An intuitive approval process for managers.
Easy overrides and customizations when necessary.

Customized Reporting Integrations

Brand’s developed tailored GL files for SCC, ensuring seamless uploads to Sage and QuickBooks. This integration saves time and reduces errors with just a click of a button.

ACA Compliance Tracking

SCC uses Brand’s tools to simplify ACA compliance, reducing the administrative burden.

HR Onboarding

With over 330 employees, SCC benefits from Brand’s user-friendly onboarding tools, simplifying the hiring process and ensuring accuracy.

The Impact

Brand’s Payroll has become an essential partner for SCC, providing peace of mind and eliminating payroll headaches.

In Lina’s words:

"Payroll is a big expense and a critical responsibility. With Brand’s, I’m confident that everything is handled correctly, and I don’t have to worry. Their service and dedication make them irreplaceable. Despite frequent promotions from other payroll vendors, I never consider switching, confident in the value Brand’s provides."